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Frequently Asked QuestionsTable of Contents
How do I Order using Pay Pal?Once you've found your putter, click on the Add to Cart button. A new window will pop up showing you what you have selected with the order price. If you wish to continue shopping, just click the Continue Shopping button and continue on. Once your finished shopping, you may click on the View Cart button to open the Pay Pal window again. Back to Top
What type of Payment do you accept?Payment type depends on your ordering method. PayPal payments (paying online) accept American Express, Discover, Mastercard, and Visa. Five Hole Putters offices accept Discover, Mastercard, Visa, checks and cash.
How soon will my order been shipped? And, how much is shipping?FHP putters are shipped via ground service and usually ship within 7-10 business days. If you would like faster delivery, please call us at our number listed below. If there will be any delay, we will notify you of it. International shipments will go via International Ground. If you need your shipment sent sooner than that please contact us for other delivery options, 850-324-3992. Shipping is based on cost of order. Orders between $1.00-100.00 are $7.95, $100.01-199.99 are $12.95, $200.00-299.99 $15.95; orders over $300.00 are based on weight. Shipments to Canada are higher and will include a customs fee and duties also. Back to Top
How do I know if you received my order?You should receive an email from PayPal completing your order. If you don't receive an email after you believe you've completed your order, please contact us at 850-324-3992. Back to Top
Can I cancel my order?Orders may be canceled within 24 hours of the purchase. Contact us at 850-324-3992, for a refund. Back to Top
What if I'm not satisfied with my order?Your
putter also comes with a 14-day return policy.
If for any reason you are not totally satisfied with your putter you may
return it for a refund of the putter price.
Shipping costs can not be refunded. Custom
Putter Orders can not be returned since they were specifically created for you. Back to Top
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Contact InformationFive Hole Putters 2318 Meadow Lane * Des Moines * IA * 50320 850-324-3992 * 888-575-6234 fax email: info@fiveholeputters.com
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